LCL Assurances

With the "LCL Assurances" application, you can report a claim at any time or be put in direct contact with a claims manager.

You can also easily find your insurance certificates, directly in the application.

Finally, if you have health insurance, you can view your reimbursements, download your third-party payment card, estimate your reimbursements, take steps, send documents, benefit from a teleconsultation and locate a health professional.

MAIN FEATURES

You can :

- Declare a claim: enter the circumstances of your claim and attach up to 3 photos to complete your claim. Once the declaration has been sent, the PACIFICA services (LCL Insurance subsidiary) will contact you.

- Management of your current claim: in order to simplify / accelerate the processing of your file, you can send the supporting documents requested by your manager in real time.

- Dealing with a "broken glass": if you have subscribed to the broken glass option, easily find a specialist in automotive glass nearby thanks to a geolocated directory.

- Edit your certificates: you can consult, download or send by email the most useful insurance certificates.

- Access emergency services or get in touch directly with a manager. The application also includes a service allowing deaf or hard of hearing customers to contact an assistant.

- Consult the details of your auto, life and health accident insurance contracts

For the insured health:

- Consult, download or send by email your third-party payment card

- Track your health reimbursements with a history of the last 24 months

- Estimate your reimbursements for the cost of routine care in optics, dentistry, hospital and hearing aids

- Get in touch with a healthcare professional through teleconsultation

- Locate a healthcare professional from the Carte Blanche Partners network or a doctor

- Access Health Magazine articles

- Benefit from a coaching service thanks to the wellness and health courses

- Send an invoice, a quote or request hospital care

In case of difficulty or for any suggestion for improvement, do not hesitate to contact us at the following address: webmasters@ca-pacifica.fr